Most of the content written about relocation is written for the person who is moving. This guide is for the organisation funding or coordinating the move – the HR manager, business owner, or mobility team who needs to understand what a well-run company relocation actually involves, and what you need from a removals partner to make it work.
Gerson Moving Services is a trading style of Gerson Relocation Ltd – the full-service corporate relocation and mobility management company within the same group. This guide covers the removals side of a company-funded move: physical removal, shipping, customs, and delivery. For end-to-end corporate relocation management – destination services, policy development, expense management, and ongoing mobility programmes – visit gersonrelocation.com.
If you’re an employee reading this: see our separate guide on what a relocation package covers (UK) for the employee-side picture.
Why Corporate Relocation Is Different from a Standard Removal
When a company funds an employee’s move, the dynamic shifts. Instead of one person making decisions about what to spend and what to ship, you have at least two parties – the employer and the employee – with different interests, and often a third (the removals provider) managing the coordination between them.
The most common failures in corporate moves happen when this is treated like a straightforward removal with a different payer. It isn’t. What it actually requires:
- Clear budget parameters, agreed before the employee begins getting quotes or expectations
- A defined scope – what the relocation package covers and, explicitly, what it doesn’t
- A single coordination point who can manage communication between the employer, the employee, and the removals operation – without creating confusion about who is in charge
That coordination point is the move manager. In an employer-funded move, the move manager’s role is to work within the brief you set – not to make decisions about what the employee ships or what the move costs, but to manage the operational process transparently and efficiently within the parameters you’ve agreed.
Three Ways to Structure a Corporate Relocation Package
Before you engage a removals partner, it helps to be clear about which model you’re working from. The three most common structures:
1. Lump sum: You give the employee a fixed relocation budget. They spend it how they choose – removals, temporary accommodation, travel, whatever they decide – and the budget is exhausted or returned when the move is complete. Simple to administer, but the employer loses visibility of what the money is actually spent on, and the employee carries the risk of cost overruns.
2. Capped and managed: The employer agrees a maximum cost and appoints a removals partner directly. The employee works with the removals partner within the capped budget. The employer sees exactly what the removal costs; anything outside scope (e.g. additional packing, specialist items) is flagged before it’s actioned. This is the structure Gerson Moving Services operates in most corporate moves.
3. Fully managed: For larger or more complex moves – senior hires, international relocations with multiple compliance elements, or ongoing mobility programmes – the employer takes full ownership of the end-to-end process. The removals partner works to a detailed brief, reports to HR directly, and the employee is informed but not the decision-maker on cost. For organisations running ongoing mobility programmes at this level, Gerson Relocation Ltd provides the full corporate relocation management service – including destination services, policy design, and HR integration – alongside Gerson Moving Services handling the physical removal.
Most organisations move through these models as their relocation volume grows. If you are managing a small number of moves per year, a capped-and-managed structure is usually the right starting point.
Setting a Relocation Budget: What to Base It On
One of the most common questions from HR teams: how much should we budget for a relocation?
There is no single answer, because the cost depends on: the employee’s volume of household goods, the origin and destination (domestic or international), any specialist requirements (a piano, a vehicle, a pet), and the timescale.
What we can tell you is what the main cost components are:
For a UK-to-international move:
- Pre-move survey and quotation: included in the Gerson Moving Services process at no charge
- Packing materials and labour: dependent on volume; a full-pack service for a 3-bedroom house typically adds 20–30% to the base removal cost
- Shipping: the largest single cost; see typical international removal costs for a starting range by destination
- Destination customs and port charges: these vary significantly by country and cannot always be quoted in advance to the pound, but your move manager will give you a realistic range
- Storage: if the employee’s move-in date doesn’t align with the departure date, short-term storage at our Potters Bar facility is available
- MoveProtect liability cover: available as an addition; for a company-funded move, it is worth confirming who holds this – the employer or the employee
What a budget figure for planning looks like: Without a pre-move survey, a rough budget for a professional’s move (1–2 bedrooms of goods, UK to a European or North American destination) typically falls in the £2,000–£5,000 range for the removal element, excluding flights, temporary accommodation, and any destination-country costs. A larger family move to a more distant destination (e.g. Australia, New Zealand, USA) can be considerably higher.
The most useful thing you can do before setting a firm budget is to request a pre-move survey – it’s free, it gives you actual numbers, and it takes the guesswork out of the budget-setting conversation with the employee.
Planning a Corporate Relocation?
Our move managers work directly with HR teams and employers – managing the removal within your agreed budget, reporting costs transparently, and keeping the employee informed without creating confusion about who’s in charge.
What to Brief Your Removals Partner On
The quality of the outcome for a corporate move depends heavily on the quality of the brief. An incomplete brief leads to cost surprises and scope creep; a clear brief means the removals partner can price accurately and operate without ambiguity.
When you engage Gerson Moving Services for a corporate relocation, you will be asked to confirm:
Budget and approval process:
- Is there a cap on the total removal cost? If yes, what is it?
- Who approves additional costs if scope changes? (The HR team, or the employee directly?)
- Is the invoice going to the company or the employee?
Move scope:
- Is this a full-service packing and removal, or is the employee packing themselves?
- Are there any items the relocation package explicitly doesn’t cover? (Some companies exclude vehicle shipping, for example, or limit international shipments to a specified container size)
- Is storage included, and for how long?
Timeline:
- When does the employee need to have vacated their current address?
- When does the new property become available?
- If there’s a gap between the two dates, what’s the plan for the employee’s accommodation in the interim?
Communication:
- Should all correspondence go to the HR team, the employee, or both?
- Who signs off on the final inventory?
- If there are questions during the move (e.g. about a specific item or a customs document), who is the contact?
Getting these questions answered before the pre-move survey means the move manager can work efficiently, communicate clearly, and close any gaps in the brief before they become problems.
Timeline for an International Corporate Relocation
The earlier you start, the more options you have. For international moves especially, lead time makes a material difference to cost and logistics.
Recommended lead times (international):
- Sole-use container (20ft or 40ft): minimum 4–6 weeks from survey to loading, ideally 8–10 weeks
- Shared container (smaller volume): 3–4 weeks minimum, 6–8 weeks preferred
- Very large moves or specialist requirements (piano, vehicle, large art collection): allow 10–12 weeks minimum
Key milestones to build into your planning:
- Pre-move survey and quote: ideally 8–10 weeks before the required departure date
- Budget approval and package agreement: complete before the survey if possible, to avoid re-quoting
- Packing dates confirmed: typically 1–2 days before loading, for full-pack moves
- Customs documentation complete: at least 1 week before departure (for international moves; earlier for more complex destinations)
- Loading and departure: coordinated with employee’s travel date
- Destination delivery: your move manager tracks this and updates you and the employee at each stage
For domestic relocations, timelines are significantly shorter – typically 2–4 weeks from survey to move date. Your move manager will give you a specific timeline once the destination and volume are confirmed.
What Happens if the Employee Leaves After the Relocation
This is the employer’s practical concern that often goes unasked. The removals cost is spent – but if the employee resigns within months of relocating, the organisation has funded a move with no return.
The most common way to address this is a clawback clause in the employment contract: the employee agrees to repay some or all of the relocation costs if they leave within a defined period (typically 12–24 months). This is an HR and legal matter, not a removals question, but it is worth having in place before the relocation package is agreed.
For more detail on what typical relocation packages include from the employee’s perspective – including how clawback clauses are usually structured – see our guide for employees: What Does a Relocation Package Cover (UK)?
Frequently Asked Questions - Corporate Relocation for UK Employers
What should we brief our removals partner on before an employee's relocation?
Budget cap and approval process, full scope of what the package includes and excludes, timeline (current property vacate date and new property availability), communication preferences (whether correspondence goes to HR, the employee, or both), and who signs off on the final inventory. A clear brief from the start avoids the most common causes of scope creep and cost surprises.
How do we set a realistic relocation budget without a survey?
You can’t, precisely – which is why a pre-move survey is always the starting point. As a planning figure, a professional’s 1–2 bedroom international move (removal element only, excluding flights and temporary accommodation) typically falls in the £2,000–£5,000 range. Larger family moves or distant destinations are considerably higher. Request a survey and use that as the basis for your budget conversation.
Can the employee choose their own removals company, or should we appoint one?
Either model works, but appointing a partner directly (rather than giving the employee a lump sum to use however they choose) gives you cost visibility and a single point of accountability. In a capped-and-managed structure, the employer sets the budget and the removals partner works within it – the employee gets a managed service rather than an ad hoc quote.
What is MoveProtect and who should hold it - the employer or the employee?
MoveProtect is Gerson Moving Services’ move liability cover, available as an addition to any removal. For corporate moves, we recommend clarifying this before the move is booked – either the employer holds the policy (in which case any claim goes through the company) or the employee does (in which case they deal directly with any claim). Both are straightforward; what matters is that it’s explicitly agreed and not assumed.
We move multiple employees per year - is there a more structured arrangement available?
For organisations with regular relocation volume, Gerson Relocation Ltd – the corporate relocation management company in the same group as Gerson Moving Services – provides ongoing mobility management programmes, including preferred-rate arrangements, destination services, and HR integration. Contact Gerson Relocation directly at gersonrelocation.com to discuss a programme suited to your volume and destinations.
When should we start planning an international employee relocation?
As early as possible – ideally 10–12 weeks before the required move date for an international relocation, and 4–6 weeks for a UK domestic move. The pre-move survey is the first step and is free with no obligation; it gives you accurate numbers for budget-setting and identifies any complicating factors (specialist items, storage needs, customs requirements) early in the process.


